Shipping & Returns Policy
WESTCLIFF UNIVERSITY MERCHANDISE RETURN POLICY
Timely Returns With Receipt: Full Refund
For merchandise (such as T-shirts, tote bags, hats, etc.) purchased through
https://studentshop.westcliff.edu, we
will provide a full refund on merchandise within 30 days following the
date of purchase. Please contact us via email at
westcliffsupport@distributionservice.com
with your name, mailing address, order number and the reason for the return.
Upon receiving our provided return shipping label, package and send your
item(s) with a copy of the receipt or other proof of purchase..
The refund will be at the original purchase price plus applicable sales tax
(excluding any shipping charges), and will be issued to your original method
of payment.
ADDITIONAL DETAILS AND EXCLUSIONS
Return Process
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To initiate a return, contact us at
westcliffsupport@distributionservice.com
within 30 days following the date of purchase, and provide your full name,
mailing address and order number in your email.
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If you email us with the required information within the 30-day period, we
will send you a return FedEx shipping label, as well as instructions for how
to send your item to us.
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Once you receive a shipping label from us, send the item using the provided
label, with a postmark of no later than 90 days after the date of purchase,
to the following address:
Eazy Fulfillment
ATTN: WESTCLIFF UNIVERSITY RETURNS
1702 Edinger Ave
Tustin, California 92780
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Once we receive and inspect your returned merchandise, we will notify you
via email and let you know whether your refund is approved.
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If approved, the refund will occur within 10 business days in most cases.
Please note that it can take some time for your bank or credit card company
to process and post your refund.
Exclusions
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To be eligible for a refund, the returned merchandise must:
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Be in the same condition in which you received it;
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Not have been worn or otherwise used;
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Have all sales tags attached to it; and
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Be in its original packaging.
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Merchandise returned to us without first contacting
westcliffsupport@distributionservice.com, or not using the
shipping label we provide, will not be eligible for a
refund.
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All sales of merchandise purchased at a discount off its regular price (on
“sale”), holiday/seasonal items, are final. Such items are not eligible for
a refund.
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Any shipping charges for your initial purchase are non-refundable.
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Please note that this merchandise return policy does not apply to any of the
food or perishable items that we sell. If you have any questions or
comments, please contact us at
If you have any questions or comments, please contact us at
westcliffsupport@distributionservice.com